SITES COVERED BY THIS PRIVACY POLICY 

This Privacy Policy applies to all our systems. The app/ website may provide links to third-party sites for your convenience and information.  We do not control those sites or their privacy practices, which may differ from our own privacy practices. This Privacy Policy does not cover any personal data that you choose to give to unrelated third parties. We do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites. 

 

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU? 

 

We collect Personal Information relevant to the activity you choose to undertake with us, including: 

General correspondence 

If you correspond with us in any form, we will process and store your name and contact details and any query you might have through our contact form. 

 Resident details 

We process Personal Information, including your name, address, e-mail addresses and contact telephone numbers when you or the Company for which you work submit aapplication. We may also collect a variety of additional Personal Information from you, including your birthday, gender, qualifications, job title, company name and/or industry. 

Use of our Space 

We process Personal Information about your use of our Space, including location data for example, the times and dates of your access to our Space, who you are visiting or who is visiting you, events you attend and what Services you make use of. 

 

CCTV 

CCTV is installed at our Space to protect the safety of our Residents, employees, guests and their property, as well as to analyze the use of our Space. CCTV footage may be considered Personal Information and will therefore be handled in accordance with this Privacy Policy. In particular, recordings may be accessed by NASAB and may be shared with competent authorities or other interested third parties in accordance with applicable laws. The recordings are retained for a limited period of time but may be kept longer for the investigation of an incident or when competent authorities request us to retain them longer. 

 Use of our Website 

If you visit our Website, we collect some technical and statistical information about your use of our Website, including: 

  • your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform (as applicable to the device you are using); 
  • information about your visit, including the website that referred you to our Website (if applicable), the path that you take through and from our Website (including date and time), pages that you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page; and 
  • we collect this information about you using cookies. Please refer to the section on Cookies below. 

This technical and statistical information is typically anonymous but may identify you in certain circumstances (“Technical Data”). Where it does, we treat it as Personal Information. 

 

 WHEN DO WE COLLECT INFORMATION? 

We will obtain personal information from you when you: 

  • Complete a membership, virtual office or dedicated desk agreement 
  • Complete an event enquiry form or provide us with a signed agreement for a scheduled event 
  • Make an online enquiry using Nasab Website for any of the services we provide 
  • Sign in electronically as a guest when visiting one of our Events. 
  • Contacting a member of our team, whether by phone or email, to enquire about one of our services we provide or to make a booking 
  • Your email and contact information is available to other Community Members if you choose to be seen by the members from the App. 

 

 

WHAT INFORMATION DO WE COLLECT? 

The types of information we collect includes: 

  • Full name and title 
  • Gender 
  • E-mail address 
  • Postal address
  • Telephone and/or mobile number 
  • Photograph (members only) 
  • Debit/Credit card details 
  • Bank account details 
  • Passport information 

 

Note that we do not store card details on our web servers or NASAB App. These are only stored on Spreedly, a third party, server. Spreedly are responsible for protecting the security of card data (defined as a cardholder’s account number, expiration date and CVV2) in their possession and will maintain commercially reasonable administrative, technical and physical procedures to protect all the personal information regarding you that is stored in their servers from unauthorized access and accidental loss or modification. 

 

HOW DO WE USE THIS INFORMATION? 

We will use your personal information to provide you with services, products or information that you have requested and for administration purposes. We may need to share your information with our service providers for these purposes. We will not share your information with any external party for marketing or promotional purposes. 

 

HOW DO WE PROTECT YOUR INFORMATION? 

We hold personal data in a combination of secure online and offline computer storage facilities, and paper- based files. We take all reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data. We use a number of processes to protect your personal data including: 

  • Locks and security systems 
  • Computer passwords, firewalls and limited access to shared network drives by authorized staff only. 
  • Virus checking 

You are responsible for keeping the password you use for accessing our website confidential, and we will not ask you for your password (except when you log in to our website). We take all reasonable measures to protect our website and integrated email systems to ensure that un-authorized or unlawful processing of personal data, accidental loss or destruction of, or damage to, personal data does not occur. 

HOW LONG DO WE HOLD YOUR INFORMATION FOR? 

 

We are required by law to hold your information for as long as is necessary to comply with our statutory and regulatory obligations. 

We will use reasonable endeavors to ensure that your personal data is maintained and up to date. We may also contact you from time to time to check that the data is still correct. However, you are required to inform us of any changes to your personal data to ensure it is up to date, and we will update or delete your information accordingly.